How do i reset my password on my wd my cloud desktop app software#

If you encounter difficulties while using WD Drive Utilities or WD Security and the software quits unexpectedly, we recommend the following:

How do i reset my password on my wd my cloud desktop app windows 10#

Windows Vista (32 & 64 bit) Windows 7 (32 & 64bit) Windows 8 (32 & 64bit) Windows 10 How to fix a WD Drive unlocker that quits unexpectedly? Click Erasing the Drive for more information on how to proceed. Open WD Drive Utilities and click the Help button found in the bottom-left corner. Windows Vista Windows 7 Windows 8 Windows 10 WD SmartWare for Windows supports the following operating systems:

Here, you will find more information on how to erase the drive and unlock it. Next, click Erase the Drive? option found on the right panel. To use it, open WD SmartWare and go to Help > Manage & Customize. WD SmartWare is another great tool for recuperating access to your hard drive. In addition, the system supports My Book, My Book, My Book for Mac, My Book Duo, My Passport, My Passport Ultra (WD Backup), My Passport Ultra Metal, My Passport for Mac, My Passport for Mac, and My Passport Air. WD Security is also available for Mac, and is compatible with: WD Security for Windows supports the following operating systems: You can then proceed with a password reset. Agree to the terms, and then click Erase Drive. Upon the fifth failed attempt, you will be prompted to erase your drive.

Here's a quick rundown of the tools that you can use to use to unlock your WD external hard drive.Įnter an incorrect password five times in a row. How to unlock your WD drive without a password? N.B: If you are running WD SmartWare version 1.1.x or 1.2.x, you are required to set up and enable a new backup plan once the WD SmartWare 2.0 upgrade installation has been completed. The software also supports My Cloud, WD Cloud, My Cloud Mirror Gen2, My Cloud Mirror, My Cloud PR2100, My Cloud PR4100, My Cloud EX2 Ultra, My Cloud EX2, My Cloud EX4, My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, My Cloud DL4100, My Book, My Book for Mac, My Book Pro, My Book Duo, My Passport Ultra Metal, and My Passport Wireless.

How do i reset my password on my wd my cloud desktop app for mac#

WD SmartWare does not offer a direct download link for Mac users but you can find all software offered for Mac on their website under Software for Mac. It is compatible with macOS 12 Monterey/macOS 11 Big Sur/macOS 10.15 Catalina/macOS 10.14 Mojave and it works the same way as WD Drive Utilities:įirst, close the current version of the WD Drive Security. Next, drag WD Drive Security Icon to the application folder. Next, you can drag the WD Drive Security icon to the application folder. To use it, you will first have to close the current version of the WD Drive Utilities. One of the easiest ways to unlock a WD external hard drive is by using the WD Drive Utilities for Mac. The software is compatible with macOS 12 Monterey/macOS 11 Big Sur/macOS 10.15 Catalina/macOS 10.14 Mojave. If you are a Mac user, check the How do you unlock a WD drive on a Mac section to find download links for different software. If your computer runs under Windows, then check the How to unlock your WD drive without a password section below. Where can you download a WD Drive unlock software? There are different software that you can use in order to unlock a WD Drive: WD Drive Utilities, WD Security, and WD SmartWare. You will find the download links according to your operating system below.